Work Experience

Senior Project Manager In-Home Connectivity @Sunrise GmbH

MAY 2023 - PRESENT

- Project management in the In-Home Connectivity domain
- Responsibility for the CPE provisioning platform (ACS)
- Advanced data analytics
- CPE lifecycle management

Senior Cloud & Infrastructure Engineer @Netstream AG

JUL 2011 - APR 2023

- Engineering and operations of:
    - VMware (ESXi, vSphere, vCloud Director)
    - Cisco (Routing/Switching)
    - Linux (CentOS, Debian, Bash, Python)
    - Microsoft (Exchange, Office365, DNS, AD)
    - Kubernetes (Rancher, Docker)
    - Storage technologies (EMC Isilon, Equallogic, S3)
    - IPTV Middleware & APIs
- Datacenter responsibility (power, cooling and security)
- 3rd level support for wholesale customers (IPTV, Internet, VoIP, Hosting)
- Vendor management
- Development of the product portfolio
- Part of team management
- Lead of internal and external projects
- Initial set-up of an ISO 27001 ISMS including certification

Head of Infrastructure @Netstream AG

JAN 2020 - AUG 2020

- Lead of the Infrastructure team (both personnel and technical)
- Responsibility for the server, network and datacenter infrastructure
- Responsibility for the 24/7 on-call organization
- Coordination with the development department and product management

Chief Technology Officer (CTO) @Ticinocom SA

JUL 1999 - JUL 2011

- Overall technical responsibility
- Initial set-up of the broadband Internet offering (ADSL, VDSL, FTTH)
- Design, architecture and engineering of the ADSL2+ offering based on TAL
- Initial set-up of the web hosting offering
- Initial set-up of the VoIP offering
- Design, coding and operation of the CRM, support and billing systems (in-house development)
- Design, architecture and engineering of the virtualization platform (VMware)
- Design, architecture and engineering of the network (Cisco)
- Operations of all technical platforms
- Lead of the 1st and 2nd level support teams
- 3rd level support
- Member of company management, and CEO ad interim (2010)

Know-how

- Network know-how (IPv4, IPv6, routing protocols, multicast, etc.)
- Access technologies (ADSL, VDSL, FTTH, DSLAM configuration, CPEs, TR-069 provisioning, etc.)
- IPTV technologies (Multicast, HLS, RTSP, DRM, etc.)
- Internet providing in general (mail and web servers, DNS, Radius, etc.)
- Databases (Microsoft SQL, MySQL, PostgreSQL)
- Data warehouses (Splunk, Elasticsearch)
- Voice Over IP (SIP) architecture and protocols, Asterisk and PortaOne systems
- Linux operating systems
- Server virtualization (VMware vSpehere, KVM, Proxmox)
- Various programming and scripting languages (Bash, Python, PHP, Perl, etc.)
- Apple systems (macOS, iOS and iPadOS)
- Feasibility analyses and architecture of complex systems and projects
- Coordination and leadership of teams
- Integration of different heterogeneous technologies
- Autonomous learning of new technologies
- Analytical thinking, problem solving, debugging and troubleshooting in general
- Writing instructions and documentation as well as text translations

Education

Graduate Engineer in Computer Engineering @STS/HTL, Manno

1996 - 1999

Bachelor of Science in Computer Science

Matura Type C (scientific) @Liceo Lugano 2

1991 - 1995

Maths and science curriculum

Interests